Business Development Representative
Company Overview
We are partnering with a custom integration firm based in Glens Falls, New York—just north of Albany and minutes from Lake George. With decades of success primarily in commercial AV, the company is now making a strategic push to grow its residential division. Backed by leadership committed to thoughtful expansion, this is a team where relationships, accountability, and culture matter deeply.
Their core values guide every decision and interaction:
- Value Relationships – Trust and connection are the foundation of the business.
- Team Player – They lift each other up and succeed together.
- Passion for Success – Energy and commitment are brought to every project.
- Humble Confidence – They lead with integrity, stay teachable, and let their work speak for itself.
Why Join Us?
- Culture-First Organization: If you align with values like teamwork, humility, and passion, you’ll thrive here.
- Shape Residential Sales Growth: Residential AV is already part of the business—but now the focus is on expanding it thoughtfully and sustainably.
- Strong Leadership Support: You’ll work directly with company leadership and benefit from mentorship and real-time feedback.
- Meaningful Impact: This is a high-trust team where your ideas are welcomed and your success contributes to the broader vision.
Job Overview
We’re hiring a Business Development Representative to focus exclusively on growing the company’s high-end residential AV and smart home sales. You’ll manage inbound leads, create new opportunities, and serve as a trusted advisor to homeowners, designers, and builders.
This role blends client-facing sales with behind-the-scenes collaboration. It's an excellent fit for someone who takes initiative, builds relationships with ease, and is ready to grow within a close-knit and values-driven team.
Responsibilities
- Generate new business through outreach, referrals, networking, and local relationship-building.
- Qualify leads and manage the early stages of the residential sales cycle.
- Conduct initial consultations to understand client needs and align them with tailored AV/home automation solutions.
- Collaborate with internal design, sales, and installation teams to ensure seamless project handoff and client satisfaction.
- Represent the company at client meetings, home shows, and industry events to build awareness and trust.
- Keep accurate records of leads, contacts, and communications in the CRM (D-Tools).
- Regularly report activity and pipeline status to the Sales Team Manager.
Qualifications
- 2+ years of sales experience, preferably in residential AV, smart home tech, luxury products, or home services.
- Naturally relationship-driven with strong interpersonal and consultative sales skills.
- Confident yet humble—eager to learn, open to feedback, and focused on doing what’s best for the team.
- Comfortable working independently and in a fast-paced, collaborative environment.
- Familiarity with D-Tools or proposal software is a plus.
- Local to Glens Falls/Saratoga or open to relocation.
Compensation
- $40,000-$50,000 base depending on experience + commission
- Draw available during ramp up period