Company Overview

We are partnering with a leading custom residential integration firm known for premium smart home installations across the Chicagoland area. Privately owned and operated by its founders, this integrator has earned a reputation for top-tier craftsmanship and innovation across Control4, Savant, Lutron, and Unifi platforms. To strengthen their technical operations, they are conducting a nationwide search for a remote Lead Programmer—someone who can support and elevate their field teams with deep platform expertise and thoughtful leadership.

Why Join Us?

• Remote-First Flexibility: Work from anywhere in the U.S. while supporting high-end integration projects.
• Stable & Tight-Knit Team: Join a company that values humility, collaboration, and technical mastery.
• Influence & Impact: Be the technical backbone across the production, service, and sales teams.
• Competitive Compensation: Strong base salary and benefits that reflect the value of your expertise.
• Culture of Excellence: No egos here—just good people who care deeply about delivering quality and learning together.

Role Overview

We’re seeking an elite-level programmer or systems engineer who has "seen it all" in the integration world and is ready to step out of the field into a leadership-oriented, fully remote role. You’ll serve as a technical anchor—providing advanced programming, remote configuration, deployment guidance, and troubleshooting support to technicians across the company. This is a hands-on, highly visible role that requires communication excellence, initiative, and deep platform fluency.

Ideal Candidate Profile

You're the person other integrators call when they’re stuck. You’ve done your time in the field, and now you're ready to lead from behind the scenes—programming, supporting, and empowering others. You thrive when solving problems others can’t, and your calm, solutions-focused communication style earns trust fast.

Key Responsibilities

• Remotely configure and program Control4, Savant, Lutron, and Unifi systems across multiple job sites.
• Support production teams by uploading configurations, verifying setups, and remotely troubleshooting deployment issues.
• Partner with the service team to solve complex issues that go beyond standard technical support.
• Assist sales and engineering teams in scoping new projects and ensuring technical feasibility.
• Serve as a subject-matter expert and mentor to field technicians—coaching them on system design, programming logic, and best practices.

What We’re Looking For

• Mastery in at least 3 of the following platforms: Control4, Savant, Lutron, Unifi.
• Hands-on experience in residential AV and automation, including programming, deployment, and system design.
• Outstanding communication skills—you can coach others clearly and calmly, even when troubleshooting complex issues.
• Process-minded and self-driven—you work independently and manage your time with excellence.
• Strong problem-solving instincts with the ability to think several steps ahead and coach others to do the same.

Nice to Have

• Prior experience in a remote engineering or programming support role.
• Certification in Control4, Savant, Lutron, or Unifi.
• Experience mentoring or leading field technicians or support engineers.

Compensation & Benefits

• Salary: $100,000–$115,000 DOE
• Benefits for Out-of-State Employees:
• 401(k) with 4% company match
• Generous PTO policy and paid holidays
• Standard Hours: Monday–Friday, 8AM–4PM Central Time

Fully Remote – work from anywhere in the U.S. (no travel required)