AV Project Manager

Scottdale, AZ
Full Time
Experienced

Company Overview

We are partnering with a premier AV integration firm known for its excellence in designing and delivering smart home systems, audio-video solutions, and home automation across Arizona. For decades, this integrator has worked closely with builders, architects, and designers to bring cutting-edge technology into homes with a focus on service, craftsmanship, and client satisfaction. Their work is grounded in professionalism, hands-on delivery, and a team-oriented approach to doing things right the first time.

Why Join Us?

  • Career Advancement: Be part of a growing team where strong performance is rewarded with leadership opportunities.
  • Impactful Role: Step into a key position that directly influences project success and client satisfaction.
  • Team-Centric Culture: Collaborate with a highly skilled team that values reliability, trust, and mutual support.
  • Client-Facing Leadership: Own the client relationship post-sale, ensuring a high-touch, white-glove experience through to project completion.
  • Work-Life Balance: Supportive leadership and clear responsibilities help maintain a manageable workload and healthy work-life dynamic.

Job Overview

The integrator is seeking a Project Manager to lead residential AV installation projects from sales handoff through to client delivery. This role is client-facing, on-site-focused, and critical to ensuring jobs are executed on time, within budget, and up to the company’s high standards. The ideal candidate brings residential AV experience, strong organizational skills, and a proactive mindset to manage people, timelines, and outcomes without needing extensive training.

Key Responsibilities

  • Serve as the main point of contact for clients post-sale, managing expectations and ensuring satisfaction.
  • Visit multiple job sites daily to oversee installations, support technicians, and verify progress against project plans.
  • Ensure products are ready and available on-site; work closely with the purchasing lead to coordinate delivery and availability.
  • Manage project handoffs from sales to installation teams, ensuring alignment and continuity.
  • Proactively identify issues and resolve them before they escalate—no micromanagement needed.
  • Deliver completed projects to clients, handling final walkthroughs and ensuring all deliverables are complete.
  • Collaborate with internal teams (sales, technical, inventory) to ensure all moving pieces stay aligned.
  • While not responsible for programming, you will need to understand the sequencing and timelines of AV installs to manage them effectively.
  • May eventually take on inventory/vendor coordination responsibilities as the team evolves.

Qualifications

  • 3+ years of experience in residential AV integration or related project management roles
  • Strong familiarity with smart home systems, AV equipment, and home automation technologies
  • Proven ability to manage on-site teams and interact directly with homeowners and trade professionals
  • Excellent communication skills and customer service orientation
  • Ability to travel to multiple job sites per day (vehicle provided)
  • Highly organized, self-motivated, and able to manage multiple projects without heavy oversight
  • Comfortable working in a fast-paced, hands-on environment with shifting priorities
  • Previous military background is a plus but not required

Compensation

  • $90,000–$110,000, based on experience
  • Potential for future growth and expanded responsibilities as the team scales

Benefits

  • Company-provided vehicle for on-site travel
  • Health insurance stipend
  • 401(k) plan with company match
  • Paid Time Off (PTO) and paid holidays
  • Professional development opportunities
  • Ongoing mentorship from experienced leadership
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