AV Project Manager
Company Overview
We are partnering with a premier AV integration firm known for its excellence in designing and delivering smart home systems, audio-video solutions, and home automation across Arizona. For decades, this integrator has worked closely with builders, architects, and designers to bring cutting-edge technology into homes with a focus on service, craftsmanship, and client satisfaction. Their work is grounded in professionalism, hands-on delivery, and a team-oriented approach to doing things right the first time.
Why Join Us?
- Career Advancement: Be part of a growing team where strong performance is rewarded with leadership opportunities.
- Impactful Role: Step into a key position that directly influences project success and client satisfaction.
- Team-Centric Culture: Collaborate with a highly skilled team that values reliability, trust, and mutual support.
- Client-Facing Leadership: Own the client relationship post-sale, ensuring a high-touch, white-glove experience through to project completion.
- Work-Life Balance: Supportive leadership and clear responsibilities help maintain a manageable workload and healthy work-life dynamic.
Job Overview
The integrator is seeking a Project Manager to lead residential AV installation projects from sales handoff through to client delivery. This role is client-facing, on-site-focused, and critical to ensuring jobs are executed on time, within budget, and up to the company’s high standards. The ideal candidate brings residential AV experience, strong organizational skills, and a proactive mindset to manage people, timelines, and outcomes without needing extensive training.
Key Responsibilities
- Serve as the main point of contact for clients post-sale, managing expectations and ensuring satisfaction.
- Visit multiple job sites daily to oversee installations, support technicians, and verify progress against project plans.
- Ensure products are ready and available on-site; work closely with the purchasing lead to coordinate delivery and availability.
- Manage project handoffs from sales to installation teams, ensuring alignment and continuity.
- Proactively identify issues and resolve them before they escalate—no micromanagement needed.
- Deliver completed projects to clients, handling final walkthroughs and ensuring all deliverables are complete.
- Collaborate with internal teams (sales, technical, inventory) to ensure all moving pieces stay aligned.
- While not responsible for programming, you will need to understand the sequencing and timelines of AV installs to manage them effectively.
- May eventually take on inventory/vendor coordination responsibilities as the team evolves.
Qualifications
- 3+ years of experience in residential AV integration or related project management roles
- Strong familiarity with smart home systems, AV equipment, and home automation technologies
- Proven ability to manage on-site teams and interact directly with homeowners and trade professionals
- Excellent communication skills and customer service orientation
- Ability to travel to multiple job sites per day (vehicle provided)
- Highly organized, self-motivated, and able to manage multiple projects without heavy oversight
- Comfortable working in a fast-paced, hands-on environment with shifting priorities
- Previous military background is a plus but not required
Compensation
- $90,000–$110,000, based on experience
- Potential for future growth and expanded responsibilities as the team scales
Benefits
- Company-provided vehicle for on-site travel
- Health insurance stipend
- 401(k) plan with company match
- Paid Time Off (PTO) and paid holidays
- Professional development opportunities
- Ongoing mentorship from experienced leadership